Turn Your Customers Into Superfans
See why keynote speaker and award-winning entrepreneur Brittany Hodak creates superfans everywhere she presents!
not just another keynote speaker
Brittany prides herself on being more than just entertaining — she aims to be highly engaging, too! Her high-energy keynotes have been described as “the perfect mix between a really funny stand-up comedian and a really smart professor.” With each presentation, she makes customer engagement not only accessible, but exciting, which is why more than 90% of Brittany’s calendar is comprised of referral gigs.
HERE TO HELP ON & OFF STAGE
Brittany knows that her true value comes not just from my time on the stage, but the RESULTS that are generated by the audience after the fact. That’s why she’s laser-focused on creating change. She works with every event organizer before the event to identify the most-desired outcomes and craft a program that’s tailored directly to the audience. Then, she gives every audience member a takeaway (usually in the form of a 25-to-30 page workbook) to ensure they’re ready to hit the ground running and implement REAL change.
AVAILABLE FOR VIRTUAL AND IN-PERSON GIGS
It’s no secret that more and more speaking gigs are taking place virtually. After all, it’s less travel and expense for you and the speaker you hire. Luckily, Brittany has been prepping for this for years, so no matter what program suits you and your team, she’s here to make it happen, on-stage or online.
Find your perfect program... or work with me to design your own! 👇
See why keynote speaker and award-winning entrepreneur Brittany Hodak creates superfans everywhere she presents!
not just another keynote speaker
Brittany prides herself on being more than just entertaining — she aims to be highly engaging, too! Her high-energy keynotes have been described as “the perfect mix between a really funny stand-up comedian and a really smart professor.” With each presentation, she makes customer engagement not only accessible, but exciting, which is why more than 90% of Brittany’s calendar is comprised of referral gigs.
HERE TO HELP ON & OFF STAGE
Brittany knows that her true value comes not just from my time on the stage, but the RESULTS that are generated by the audience after the fact. That’s why she’s laser-focused on creating change. She works with every event organizer before the event to identify the most-desired outcomes and craft a program that’s tailored directly to the audience. Then, she gives every audience member a takeaway (usually in the form of a 25-to-30 page workbook) to ensure they’re ready to hit the ground running and implement REAL change.
AVAILABLE FOR VIRTUAL AND IN-PERSON GIGS
It’s no secret that more and more speaking gigs are taking place virtually. After all, it’s less travel and expense for you and the speaker you hire. Luckily, Brittany has been prepping for this for years, so no matter what program suits you and your team, she’s here to make it happen, on-stage or online.
Find your perfect program... or work with me to design your own! 👇
Signature Program
Creating Superfans
We’re living in an Experience Economy. Customer experience, or CX, is the new battlefield for winning — and keeping — customers. According to a recent study by Gartner, CX drives over two-thirds of customer loyalty. That’s more than brand and price combined.
Customer apathy is one of the biggest threats to business today. Whether they realize it or not, every member of your organization is a member of the Experience Department. Everyone has the power to create superfans: loyal, enthusiastic customer advocates. In this program, author and keynote speaker Brittany Hodak teaches them how.
She shares her memorable, five-part framework that aligns audience members around the actionable steps businesses must take to turn customers into superfans. Go from commodity provider to category of one in the minds of your prospects in customers.
After hearing Brittany’s presentation, your audience will:
- Look for opportunities to Create Superfans in every customer and colleague interaction
- Internalize the importance of the Experience Economy and what it means for the future of business
- Adopt a results-oriented attitude to exceed customer expectations
- Actively seek out new opportunities to vanquish customer apathy
- Understand why the best marketing doesn’t cost anything
- Prioritize long-term customer relationships over short-term metrics and goals
This presentation includes industry-relevant case studies, live audience interaction, compelling research, engaging graphics, and humorous real-life anecdotes. Every audience member receives a 20-page digital playbook to help immediately implement Brittany’s proven frameworks in real-world situations.
Other Programs
Brittany’s signature keynote, Creating Superfans, can be customized to meet the needs of any audience. Because every employee at a company is in the experience department, Brittany has created programs (both as keynotes and workshops) to super-serve team members in all parts of an organization.
There’s only one metric that matters on social media: Are your efforts converting followers into superfans? This program breaks down the metrics and strategies that really matter to help create alignment around the ever-changing environment of social apps.
Perfect for: Marketers, Salespeople, Entrepreneurs
Includes a FREE digital playbook for every attendee!
Don’t just make a sale; create a customer for life. This program is geared towards salespeople and entrepreneurs and uses the SUPER Model as a framework for boosting reputation, referrals, and revenue, all while building a SUPER Brand that stands the test of time.
Perfect for: Executives, Sales leaders, Salespeople, Entrepreneurs
Includes FREE Digital Playbook for every attendee!
Just as Customer Experience (CX) is the new battlefield for winning and keeping customers, Employee Experience (EX), is the new battlefield for attracting and retaining rockstar employees. This program gives leaders all the tools they need to turn employees into superfans.
Perfect for: Managers, HR Leaders, Entrepreneurs
Includes FREE Digital Playbook for every attendee!
Clients Who Have Invited Brittany Back and Back Again:
See What Brittany's Superfans Are Saying
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