Turn Your

Customers Members Clients Guests Employees Partners Patients Subscribers

Into Superfans

"Brittany Hodak
is one-in-a-million!"

"She has everything you need to make your meeting or event 5-star worthy."

-Kelly Roy Meyers, Nashville Market President, cityCURRENT

Featured In:

“Brittany turned us all into superfans… and taught us how to create our own!”

about Brittany

Customer Experience Keynote Speaker and Superfans Expert

Brittany Hodak wants to teach your team to turn customers into superfans.

She has delivered keynotes and trainings to hundreds of companies across the globe, including American Express and Keller Williams Luxury.

She has worked alongside some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. She is the former Chief Experience Officer of Experience.com and scaled an entertainment startup to eight figures before exiting. She is obsessed with helping companies transform from commodity providers into categories of one.

TRUSTED BY:

Signature Keynotes:

CX drives every part of your organization. These programs teach every team member how THEY can create superfans.

FOR GENERAL SESSIONS/ENTIRE ORGANIZATIONS:

Experience is Everything... and Everything is Experience

FOR SALES TEAMS/SALES RALLIES

From Commodity to Category of One

FOR FUTURE-FOCUSED LEADERS:

The Intersection of AI and CX

“Top customer experience speaker for 2024”

“A powerhouse customer experience speaker whose expertise isn't just surface-level”

“Game-changing customer experience speaker”

BEST-SELLING AUTHOR

Customer Experiences: A Leader's Guide to Unparalleled Success

2023 Outstanding Works of Literature Book of the Year!

USA Today called the book “a powerful guide for any leader looking to create unparalleled customer experiences” and Forbes said, “If you have customers, you need this book. Period.”